Power Karaoke Software

Play, create, record, and burn karaoke songs!

Troubleshooting

I play CD+Gs and see no lyrics

I play CD+G discs and graphics are damaged

I cannot record my voice

My second monitor does not work with Siglos Karaoke Professional

Siglos icons are too small/too large

YouTube playback does not work

If there are some other problems please contact technical support at support@powerkaraoke.com.

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I play CD+Gs and see no lyrics
  • Your CD-ROM may not be able to read CD+G data. If you have more than one CD-ROMs in your computer, please try the other device.

I play CD+G discs and graphics are damaged
  • Your CD+G disc may be scratched -- it downgrades the video quality. Some CD-ROM drives are better at reading damaged discs, so if you have more than one installed in your computer, please try the other one.

I cannot record my voice
  • Check if your microphone is connected properly. Use Recording settings to set up recording levels.

My second monitor does not work with Siglos Karaoke Professional
  • Always plug your TV monitor in and turn it on before turning your computer on. If not, your dual display card will come up in single-display mode.
  • With multiple monitors, one will be your Primary display (for you to operate by) and the other your Secondary display (for singers).
Siglos icons are too small/too large

Try changing DPI compatibility settings. To do this:

1. Right click Siglos icon and choose Properties

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2. Choose Compatibility tab and click Change high DPI settings

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3. Try setting to this options. If it does not work, change High DPI scaling override to Application

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YouTube playback does not work

As Siglos is not an official YouTube player and uses yt-dlp software for this feature, it may happen that YouTube servers block access. This can occur if you download too many files or use YouTube playback too much. As a solution, you may connect your YouTube account to Siglos. To do this, open Settings in the Play From YouTube window and choose the browser you are using in the Use cookies from browser field. Unfortunately, Chrome does not fully support this, so if you still encounter errors after selecting Chrome, try installing Firefox and logging in to YouTube with it. You do not need to make it your default browser. Then choose Firefox in the Use cookies from browser field.

If this still does not help, it means your IP was banned from automatic access to YouTube. You may try changing your IP if possible (sometimes disconnecting your router/modem does that). Usually, the ban is removed after a few days.

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